FAQ

What types of products does LuxeLush offer?

LuxeLush specializes in innovative beauty and wellness devices designed to enhance self-care routines. Our product range includes items such as the EMS Microcurrent Facial Wand and The Mini Massager, which utilize advanced technologies to rejuvenate skin and relieve muscle tension.

How do I use the beauty and wellness devices?

Each product comes with specific instructions for optimal use. Generally, it is recommended to follow the guidelines provided in the user manual included with your device. For best results, consistency in usage is key, and it is advisable to incorporate these devices into your daily or weekly self-care routine.

What are the benefits of using LuxeLush devices?

Our devices are designed to provide professional-quality results at home, helping to achieve a radiant glow and ultimate relaxation. For instance, the EMS Microcurrent Facial Wand can stimulate facial muscles, promoting a firmer appearance, while The Mini Massager aids in relieving muscle tension, enhancing overall wellness.

What is the return policy for LuxeLush products?

LuxeLush has a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required. Please contact us to initiate a return.

How long does shipping take?

We aim to dispatch your order within 24 hours, excluding holidays. Delivery times may vary based on your location and the shipping method selected at checkout. Please refer to the shipping options provided during your purchase for estimated delivery times.

Are there any exceptions to the return policy?

Yes, certain items cannot be returned, including personal care goods and items marked as non-returnable. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please contact us for clarification.

How can I contact LuxeLush for further inquiries?

You can reach us via email at Shopluxelush@gmail.com. We are here to assist you with any questions or concerns regarding our products or policies.